Trademark & Intellectual Property Policy
Last updated: Oct. 31, 2023
This policy outlines the steps required to inform us of intellectual property infringement or misuse. Merch Showroom LLC and its subsidiaries (collectively, “Merch Showroom”, "Us") respect the intellectual property rights of others on MerchShowroom.com (the "Platform") and expects its users to do the same. We are committed to protecting the intellectual property rights of others and take allegations of trademark infringement seriously. This policy outlines the procedures for reporting and addressing trademark infringement on our platform.
Reporting Trademark Infringement
If you believe that your trademark rights have been violated on our platform, please follow these steps to report the infringement:
Contact Information: Send a written notification to our designated agent for receiving notifications of claimed trademark infringement at the following address:
12448 Fletcher Drive, Rogers, MN 55374
Phone: 1 (888) 383-3770
Please include the following information in your notification:
- Your full name and contact information.
- A detailed description of the trademark you believe is being infringed.
- Information that identifies the allegedly infringing listing(s), including the URL(s) or other identifying details.
- Evidence demonstrating that you are the owner of the trademark or an authorized representative.
- A statement that, under penalty of perjury, you have a good faith belief that the use of the trademark in question is not authorized by the trademark owner, its agent, or the law.
Receipt of Notification: We will acknowledge receipt of your notification within 5 business days.
Review: We will promptly review your notification and the alleged infringement.
Response to Trademark Infringement Reports
Upon receiving a trademark infringement report, we will take the following actions:
Contact the Alleged Infringer: We will notify the seller associated with the allegedly infringing listing(s) within 2 business days of receiving your report. The seller will be given 7 business days to respond with an explanation and provide any relevant evidence, such as invoices, licensing agreements, patents, trademark documents, or other documentation demonstrating the legal use of the trademarked materials.
Temporary Suspension: If the seller fails to respond within the specified time frame or their response is inadequate, we may take appropriate action, including temporarily suspending the seller's access to our platform.
Resolution: We will investigate the matter thoroughly and aim to resolve the dispute promptly and fairly. This may include removing the infringing listing(s) and taking further action as required by law.
Digital Millennium Copyright Act (DMCA) Compliance
This policy is in accordance with the Digital Millennium Copyright Act (DMCA) of 1998. We comply with the DMCA's provisions for addressing trademark infringement claims.
How We Handle Information Shared with Us
If you have any questions or concerns about this trademark infringement policy or wish to report trademark infringement, please contact us at the provided contact information above.
Merch Showroom reserves the right to update or modify this policy as needed to ensure the protection of intellectual property rights and compliance with relevant laws.